F.A.Q’s

BOOKING

Do we have to pre pay for our tickets and pizzas or can we turn up and pay on the day?
All tickets and pizzas must be pre paid in full to confirm the booking.

 

What is the minimum age for paintball?
The minimum age for Junior Paintball is 8 years, for Paintball it’s 11 years.

 

What are the session times and how many games are included?
On most days our morning session is 10am-1pm (3 games), afternoon session 1pm-4pm (3 games) and full day session 10am-4pm (6 games).

 

What shall I wear?
We recommend old outdoor clothing, boots, trainers or wellies.

 

Do you mix adult and kids playing paintball?
On most days, adults and kids will be in mixed groups. Each group will be split 50/50 so there are adults and kids on both sides of the team. Please let us know at the time of booking if you prefer to be in a kids/ adults only group and we can see what we can do.

 

Can we complete the consent forms on the day or do they have to be completerd before arrival?
It is advisable to download, complete and sign (by a parent/ guardian) the consent form from our website before arrival for players under the age of 16 (choose Junior Paintball or Paintball from our home page www.teamforceuk.com click on the downloads)

 

ON THE DAY

How do we find you?
We are just 2 minutes off J 46/M4, follow the exit downhill towards Felindre, turn left at the first roundabout and turn right immediately after the 2nd roundabout where you can see a TEAMFORCE sign on your right. Follow the lane up to the centre.

 

What time do we need to arrive?
Please be ready for check in 5 minutes before the stated time on your booking confirmation.

 

What if players arrive late?
If players miss the start of the safety brief they forfeit their tickets and paintballs included, as we cant make all other players wait for the arrival of late comers to start the safety brief.

 

Can we pay with a credit/debit card for extra paintballs/grenades in the tuck shop on the day?
Yes, we accept most major credit/debit cards, there is a minimum spend of £10 per transaction.

 

How many paintballs do we need on the day?
The average player will use at least 300 paintballs for a half day session and 600 for a full day session.

 

Can we buy grenades on the day?
Yes, grenades can be purchased and used by players over 18 years of age, ID may be required.

 

Can we use the ticket of the person who dropped out towards credit in Tuck shop?
No, because players booked a place to play and it is quite likely we have turned potential bookings away because we are fully booked for that day.

 

Can we have the paintballs of the person who dropped out?
No, players forfeit their tickets and paintballs included if they have decided not to show up on the booked date and time.

 

Are there showers on site?
No, due to our woodland setting we do not have shower facileties on site, however players sometimes use the showers in Morriston Leisure Centre for a small fee payable to the Leisure Centre (8 minutes down the road).

 

Can we drink/bring alcohol on the day?
No, we don’t hold an alcohol licence and we do not mix alcohol with paintball.

 

Can we dress up the Stag or Hen?
Yes of course, but please bear in mind that children may be present on the day and that the safety goggles must be worn at all time when playing paintball.

 

Can I bring my own paintballs and grenades?
No, paintball sales are our income, that’s how we pay staff wages, business rates, insurance and all our other costs.